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One of my teachers had a story about his local BicycleRepairMan, who had a sign in his shop:(see also AlarmBellPhrases, in fact see the whole goddamn c2 wiki)
CouldYouJust .... costs 40 Kroner
| stakeholder | |
| going forward | |
| at the end of the day | this one is out of fashion now |
| take-away | usually "key take-away" |
| bring to bear | |
| track record | |
| facts on the ground | |
| build on | e.g., "I'd like to build on what John said . . . " |
| touch base | |
| I just want to... |
If there's one thing every junior consultant needs to have injected into their head with a heavy duty 2500 RPM DeWalt Drill, it's this: Customers Don't Know What They Want. Stop Expecting Customers to Know What They Want. It's just never going to happen. Get over it.(scroll all the way down and click the 'Discuss' link)
Instead, assume that you're going to have to build something anyway, and the customer is going to have to like it, but they're going to be a little bit surprised. YOU have to do the research. YOU have to figure out a design that solves the problem that the customer has in a pleasing way.
Social network analysis involves the mapping and measuring of these normally invisible relationships between people, providing an organizational X-ray for use by HR managers and consultants. Interesting article on social network analysis with lots of links. I don't know enough on the subject to know whether or not this is pure fluff, of course. e.g., the SNA tool he links to, inflow, generates graphs very similar to the one above. But: where does the info to generate it come from? Does it actually reveal patterns that aren't already obvious? Wish I could read some case studies about organizations using the product...
Other
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Tech
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Commerce
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Design
Type, Cool, Data visualization, Web, Tools, IA, Process, Furniture, User experience, Architecture, Presentations
Science
Zoology, Networks, Psychology, Environment, Physics
Travel
Uganda, Vagabond '08, Kenya, Kingdom of Siam
Photos
Photos I Wish I'd Taken, Friends, Moblog
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