Social network analysis involves the mapping and measuring of these normally invisible relationships between people, providing an organizational X-ray for use by HR managers and consultants. Interesting article on social network analysis with lots of links. I don't know enough on the subject to know whether or not this is pure fluff, of course. e.g., the SNA tool he links to, inflow, generates graphs very similar to the one above. But: where does the info to generate it come from? Does it actually reveal patterns that aren't already obvious? Wish I could read some case studies about organizations using the product...
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